Rehabilitation Consulting (For Insurers)
Specialized rehabilitation consulting for insurers managing complex disability claims.
Dallas Mercer provides insurers with independent rehabilitation expertise for complex or prolonged disability claims. Our consultants review recovery and rehabilitation progress, assess barriers, provide recommendations, and support claim and return-to-work planning—bringing objective expertise and additional oversight to the rehabilitation process.
How We Support Insurers
Claim & Rehabilitation Review
Understand where the claim stands.
Review claim status, recovery progress, rehabilitation activities, functional information, and vocational considerations to identify issues, gaps, and opportunities for progress.
Functional & Vocational Assessment
Understand capacity and return-to-work potential.
Review available functional and vocational information to help clarify capacity, employability considerations, transferable skills, and return-to-work potential.
Rehabilitation & Return-to-Work Planning
Establish a clear path forward.
Provide recommendations on rehabilitation and return-to-work strategies, objectives, services, timelines, and next steps.
Rehabilitation Service Coordination
Keep services connected and focused.
Liaise with treating providers, rehabilitation professionals, employers, and other stakeholders to support coordination and maintain focus on recovery and return-to-work objectives.
Barrier Identification
Identify factors affecting progress.
Identify medical, psychosocial, vocational, and workplace factors that may be affecting recovery or return to work and provide recommendations for addressing them.
Assessment & Intervention Recommendations
Determine what may be needed next.
Recommend appropriate medical, functional, vocational, rehabilitation, or other assessments and services where additional support or information may be required.
Rehabilitation Progress Review
Assess whether the plan is progressing.
Review rehabilitation progress and outcomes and provide recommendations as recovery or claim circumstances change.
Reporting & Claim Guidance
Support informed insurer decisions.
Provide clear, timely, and objective reporting and recommendations to inform rehabilitation planning, claim decisions, and next steps.
The Result: Insurers gain objective rehabilitation expertise, clearer insight into recovery and return-to-work opportunities, and informed recommendations to support claim decisions and rehabilitation planning.
“They truly have a passion about what they do and they really, really care about the results that they come up with.”
— Kent & White