Reasonable Suspicion Training
When potential impairment arises, the actions taken by a supervisor can have significant consequences for the employee, coworkers, and the organization.
Supervisors need to know what to observe, what to document, what not to assume, and when to act. A consistent, informed approach supports workplace safety while helping organizations respond fairly and appropriately to sensitive situations.
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Understand reasonable suspicion—what it is and what it is not.
Recognize physical, behavioural, and performance-related indicators that may suggest potential impairment.
Distinguish objective observations from assumptions, conclusions, or personal bias.
Document observations clearly, factually, and appropriately.
Understand relevant workplace policy and legal considerations, including the duty to accommodate.
Prepare for and conduct a reasonable suspicion conversation professionally and objectively.
Understand appropriate steps when reasonable suspicion has been established, including organizational procedures related to testing or removal from duty where applicable.
Recognize the importance of confidentiality, consistency, and procedural fairness.
Apply learning to realistic workplace scenarios and situations.
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Provides participants with the practical knowledge and skills needed to recognize and appropriately respond to potential drug and alcohol use in the workplace.
Explore practical workplace situations and scenarios designed to build confidence in recognizing potential concerns, documenting observations, navigating conversations, and determining appropriate next steps.
Provides guidance on the appropriate steps to take when reasonable suspicion arises, including how to initiate testing procedures when required.
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Supervisors and managers.
Leaders responsible for safety-sensitive operations.
HR and People & Culture professionals.
Occupational Health & Safety professionals.
Employees with responsibilities under workplace drug and alcohol or fitness-for-duty policies.
Others who may be required to recognize, document, or respond to potential impairment concerns.
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This is a half-day course, available in person or virtually.
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A consistent approach to potential impairment supports both workplace safety and fair decision-making.
Organizations benefit from leaders who are better prepared to recognize potential concerns, document objective observations, respond consistently, follow established processes, and take appropriate action when safety may be at risk.