Disability Management Resource Support

When capacity changes, continuity matters.

Whether facing a vacancy, leave, recruitment delay, or increased demand, organizations need experienced resources to maintain timely case management and consistent decision-making. Dallas Mercer provides experienced Disability Managers who integrate into your existing team, systems, policies, and processes to maintain continuity and capacity when you need it.

How We Support Your Team

Temporary Disability Management Coverage

Maintain continuity during absences.
Experienced Disability Managers provide coverage during planned or unplanned leaves, vacations, secondments, and other temporary staffing gaps.

Vacancy & Recruitment Support

Keep the program moving while you hire.
Maintain case management and program continuity while permanent resources are recruited and onboarded.

Additional Capacity

Add experienced resources when demand increases.
Scale Disability Management support during periods of increased caseload, organizational change, new programs, or other periods of heightened demand.

Caseload Management

Keep cases actively managed.
Manage workers' compensation, sick leave, STD, LTD, attendance, accommodation, and return-to-work activities based on organizational needs.

Seamless Team Integration

Work within your existing environment.
Integrate with your policies, processes, systems, teams, and reporting requirements.

Leadership Complex Case Support

Add expertise where it's needed.
Provide experienced guidance on complex cases, program application, and disability management decisions.

Scalable Support

Use the resources you need, when you need them.
Increase or reduce support as organizational requirements change.

The Result: Continuity when you need it, with experienced support that keeps employees and organizations supported.

“The City of Fredericton retained the services of Dallas Mercer to cover the one-year maternity leave of our in-house Absence and Return-to-Work Advisor. We are pleased with our decision: the service we are receiving is professional, timely, and effective.”

— City of Fredericton