Medical Advisory Services

Objective medical expertise supports better-informed workplace decisions.

Complex disability and workplace situations often require medical expertise beyond the information contained in a medical note or report. Dallas Mercer provides access to experienced medical and occupational health professionals who assess and interpret medical and functional information, clarify complex issues, and provide objective guidance to support disability management, accommodation, fitness-for-work, and return-to-work decisions.

Our professionals provide assessment and advisory services; they do not provide treatment to employees.

How We Support Workplace Decisions

Medical & Functional Information Review

Understand what the medical information means for work.
Review medical and functional information to understand abilities, limitations, restrictions, prognosis, and recovery as they relate to disability management, accommodation, and return-to-work decisions.

Medical Clarification

Get clarity when information is incomplete or unclear.
Identify gaps, inconsistencies, or unanswered questions in the available medical information and seek appropriate clarification regarding diagnosis, restrictions, limitations, prognosis, functional abilities, and expected recovery.

Fitness-for-Work Assessment

Assess readiness for workplace participation.
Assess medical and functional information in relation to job demands to help determine fitness for work, appropriate restrictions, and readiness for safe workplace participation.

Clinical Case Consultation

Bring the right expertise to complex cases.
Provide medical and occupational health consultation on complex disability, accommodation, fitness-for-work, and return-to-work matters to help clarify issues and inform next steps.

Medical Advisory Opinion

Support decisions with objective medical expertise.
Provide an objective medical or occupational health opinion on specific workplace health questions where additional expertise is required to support an informed decision.

Complex Medical Case Review

Bring clarity to medically complex situations.
Review cases involving multiple diagnoses, chronic conditions, psychological conditions, conflicting or insufficient medical information, prolonged recovery, or other factors requiring additional medical or occupational health expertise.

Case Conference Participation

Bring specialized expertise to the table.
Participate in multidisciplinary case conferences to clarify medical and functional issues, contribute specialized expertise, and support coordinated, informed decision-making.

The Result: Greater clarity on complex medical and functional issues and objective guidance to support informed workplace decisions and case direction.