Harassment & Workplace Investigations

Independent, impartial investigations for sensitive workplace matters.

Workplace complaints require a fair, objective, and carefully managed process. Dallas Mercer’s certified workplace investigators conduct independent investigations with professionalism, discretion, and procedural fairness—providing organizations with clear, evidence-based findings to support informed workplace decisions.

How We Conduct Workplace Investigations

Independent Workplace Investigations

Ensure an objective process.
Conduct impartial investigations into allegations of workplace harassment, discrimination, bullying, and other workplace concerns within the scope of the investigation mandate.

Evidence Collection & Analysis

Establish the facts.
Gather and objectively assess relevant documentary, electronic, and witness evidence through structured interviews and comprehensive review.

Procedural Fairness

Maintain a fair and defensible process.
Conduct investigations in accordance with applicable legislation, organizational policies, collective agreement requirements where applicable, and principles of procedural fairness.

Confidential Investigation Management

Handle sensitive matters with care.
Manage investigations with professionalism, discretion, and appropriate confidentiality while maintaining the integrity of the investigative process.

Findings & Investigation Reports

Provide clear, evidence-based findings.
Prepare comprehensive reports documenting relevant evidence, findings of fact, credibility assessments where appropriate, and conclusions supported by the evidence.

Recommendations & Next Steps

Support appropriate organizational action.
Where included within the investigation mandate, provide recommendations or considerations to assist the organization in determining appropriate next steps.

The Result: A fair, independent investigation process and clear, evidence-based findings that support informed and defensible workplace decisions.

“Dallas Mercer has done a great job, minimizing the cost of claims and managing return-to-work plans.”

— PSA Halifax