Medical Review Officer (MRO)
Independent medical oversight for workplace drug and alcohol testing.
Organizations conducting workplace drug and alcohol testing may require a qualified Medical Review Officer (MRO) to independently review and verify test results. The MRO provides objective medical oversight, considers legitimate medical explanations, and helps ensure results are interpreted accurately and in accordance with applicable requirements.
Dallas Mercer's certified Medical Review Officer works with employers, testing providers, employees, and healthcare professionals to support fair, accurate, and defensible workplace testing processes.
How We Support the Process
Independent Test Result Verification
Ensure results are accurately interpreted.
Review and verify workplace drug and alcohol test results in accordance with applicable standards and requirements.
Medical Review & Employee Consultation
Consider relevant medical explanations.
Consult with employees and review relevant medical information to determine whether a legitimate medical explanation may account for a test result.
Regulatory & Program Compliance
Support a compliant testing process.
Provide MRO oversight consistent with applicable regulatory, industry, and organizational workplace testing requirements.
Medication & Safety Assessment
Understand potential implications for safe work.
Assess the potential impact of prescription and non-prescription medications on an employee's ability to safely perform their work.
Expert Consultation & Testimony
Access specialized MRO expertise when needed.
Provide expert consultation and, where required, testimony related to workplace testing and MRO determinations.
The Result: Independent medical review, accurate interpretation of test results, and a fair, consistent, and defensible workplace testing process.
“They follow up on all the new regulations... they are on top of everything.”
— Harbour Grace Cold Storage