Cost Relief & Cost Recovery
Workers' compensation costs require the same active oversight as the claims themselves.
Proactive claims management remains the most effective way to influence claim duration, lost time, return-to-work outcomes, and costs. Cost relief and recovery do not replace effective claims management—they complement it.
Dallas Mercer reviews workers' compensation cost reports and claim costs to identify discrepancies, inappropriate classifications or charges, surcharges, third-party claims, and opportunities for correction, adjustment, transfer, relief, or recovery where available.
How We Review & Manage Costs
Monthly Claim Cost Review
Know what you are being charged.
Review workers’ compensation cost reports to verify claim classifications, cost allocations, and charges; identify third-party claims and potential recovery opportunities; review surcharges and other unexpected costs; and identify discrepancies requiring further investigation or action.
Opportunity Identification
Know what opportunities exist.
Identify potential cost adjustments, transfers, relief, recoveries, or other cost-reduction opportunities available under the applicable workers’ compensation jurisdiction.
Evidence & Eligibility Review
Build the case.
Assess medical, claim, cost, and other relevant evidence against applicable eligibility requirements.
Application & Submission
Present the evidence effectively.
Prepare and submit comprehensive, evidence-based applications or requests in accordance with applicable WCB requirements.
Decision Follow-up
See the process through.
Monitor decisions, respond to additional information requirements, and pursue further review where appropriate.
Account Verification
Make sure approved adjustments are applied.
Confirm approved adjustments, recoveries, or corrections are accurately reflected in the employer’s account.
The Result: Greater visibility into workers' compensation costs, more accurate cost allocation, and available opportunities for correction, adjustment, relief, or recovery identified and pursued.
“Our savings to date, based on our WCB cost experience, have far exceeded the investment made for Dallas Mercer’s services.”
— Quest Society